Warranty

Alkaline Water Healthcare Solutions

Water filters that provide the best filtered drinking water while promoting an alkaline diet

Smarter Products…Smarter Warranty

The KYK Generation II is covered by a 5 Year bumper to bumper warranty. If you experience any performance issues with any of our units, we will fix or replace it. Any machine that is not working properly shall be fixed, and/or replaced with a comparable machine at no additional cost to you (minus shipping & handling). Your KYK Gen 2 unit is covered in all circumstances with the exception of damaged caused from dropping a unit or other physical damage, (the individual filters #1 and #2 are not covered under warranty due to the ability to damage them internally from ie: hot water, dropping them, prolonged inactivity, improper contamination, fire/smoke damage, etc…). Do not attempt to repair the unit yourself, or your warranty could be affected. We have trained technicians that are eager to help.

Plain and Simple

KYK has no limitations with regards to how much water is produced from our machine, and no stipulations for things such as: There is no required time frame for replacing filters, and no required amount of filters that need to be purchased in a certain time frame. Warranty will not be voided in hard water areas. However, it is recommended to use a high quaity water softener in hard water situations. KYK also supplies an OEM high quality special cleaning filter that gives the ionizer an acidic water bath that address’ this issue after the fact. KYK is confident in our products and we want you to feel the same way. If you have any questions or comments regarding our warranty, please contact us.

The terms and conditions are for 5 years (from the date of purchase). Additional warranty extensions may be available for a fee as well as warranty transfer arrangements for a transfer of ownership to someone else other than the original owner. (this helps add value to your ionizer for future sale consideration) contact KYK for more information.

KYK is highly dedicated quality customer satisfaction and tech support. Thank you for your consideration. May you drink to good health.

SATISFACTION GUARANTEED

We strongly urge you to drink this amazing water daily, no matter what name brand you choose. It is the water that will make the greatest difference in your life overall. Of course we encourage you to highly consider and try our KYK Alkaline Water Ionizer(s) as they represent the industry standard and are highly recognized for the unparallel quality and proven history of Dr. Kim’s product not to mention his direct support and involvement… Find out what so many others have experienced, Geat tasting water from a Great KYK product!

We offer a 60 day trial period for you to test and use our units. If you are unhappy for any reason with your purchase, simply send it back for a full refund (minus 15% restocking fee and/or applicable fees if any). All that we ask is that all units are returned in like new condition, with all parts and accessories. No returns will be accepted without an RMA number, so please call us before sending back any products. Your satisfaction is guaranteed at KYK so if please let us know about your experience with your product. Good feedback lets us know what we are doing right. Negative feedback lets us know what we can do even better. Don’t ever hesitate to contact us for any reason at all. Your opinion matters.